Skip to main content

Notification Gateways & Alert Pipelines

The Osmyka platform connects to SMS gateways, transactional email dispatchers, and Telegram bot notification pipelines to keep clients and workshop staff informed in real time.

šŸ“± Supported Notification Channelsā€‹

graph LR
    Engine["Osmyka Event Engine"] --> SMS["Telia / Elisa / Twilio SMS"]
    Engine --> Email["Postmark / SendGrid Transactional Email"]
    Engine --> Telegram["Telegram Workshop Bot (Staff Alerts)"]

1. SMS Gateways (Estonia & Baltic Region)ā€‹

  • Direct integration with local Baltic telecom operators (Telia, Elisa, Tele2) and global gateways (Twilio, MessageBird, Messente).
  • Alphanumeric sender ID support (e.g. sender shows as YourAuto).
  • Dynamic template variables ({{client_name}}, {{vehicle_plate}}, {{pickup_time}}).

2. Transactional Emailā€‹

  • Delivery of PDF invoices, inspection diagnostic reports, and booking confirmations.
  • DKIM, SPF, and DMARC alignment for guaranteed inbox delivery.

3. Telegram Staff Botā€‹

  • Mechanics receive instant push alerts on assigned work orders.
  • Management receives daily revenue digests, inventory restock alerts, and cancellation warnings.