Osmyka AutoRepair CRM Platform

The Osmyka AutoRepair CRM is an end-to-end operational software suite designed specifically for vehicle service centers, independent garages, and fleet maintenance shops.

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🚀 Core Modules

1. Interactive Work Order Board (Kanban & Timeline)

• Live visual overview of jobs in progress: Accepted → Diagnostics → Waiting for Parts → Repairing → Quality Check → Ready for Pickup.
• Color-coded urgency indicators, vehicle license plate badges, and assigned mechanic avatars.
• Drag-and-drop status transitions with automatic real-time event triggers.

2. Vehicle Profile & Complete Service History

• Full audit log of every repair ever conducted on each vehicle by VIN or License Plate.
• Mileage progression graphs and periodic maintenance recommendations (timing belt, oil, brake pads).
• Direct upload of diagnostics photos, inspection checklists, and scan tool printouts.

3. Parts Catalog & Supplier Requisition

• Direct supplier inventory search (Inter Cars, Bapco, Sparex, AutoDoc APIs).
• Automated markup calculations, wholesale vs. retail margin tracking, and part delivery status.
• Low-stock warehouse alerts for high-turnover consumables (filters, oils, brake fluids).

4. 1-Click Billing & PDF Invoicing

• Instant generation of itemized client estimates and tax invoices.
• Supports EU VAT standards (0%, 24% EE VAT, reverse charge).
• Direct email dispatch with PDF attachment and online payment gateway links.

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📊 Work Order State Machine

stateDiagram-v2
    [*] --> Scheduled: Online Booking / Phone
    Scheduled --> InProgress: Vehicle Checked In
    InProgress --> WaitingParts: Parts Ordered
    WaitingParts --> InProgress: Parts Delivered
    InProgress --> QualityControl: Repair Finished
    QualityControl --> Ready: Test Drive Passed
    Ready --> Invoiced: Client Notified via SMS
    Invoiced --> [*]: Payment Received & Closed

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🔒 Security & Role-Based Access Control (RBAC)

The CRM enforces granular role permissions:

Permission / Action	Master / Owner	Service Manager	Technician / Mechanic	Accountant
View All Financial Reports & Profit Margins	✅	❌	❌	✅
Create / Edit Work Orders	✅	✅	❌	❌
Update Repair Checklist & Log Hours	✅	✅	✅	❌
Issue & Send Invoices	✅	✅	❌	✅
Access Raw Database & Backups	✅	❌	❌	❌

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📱 Mobile & Tablet Mechanic Mode

Mechanics on the workshop floor can access a dedicated high-contrast mobile view on waterproof tablets:

• Large touch buttons for one-tap checklist item completion.
• Camera barcode scanning for rapid part assignment to work orders.
• Voice-to-text dictation for mechanic notes during underbody inspection.